Our Thoughtful Details

Our staff always goes above and beyond to provide special care for grieving families. That's why our attention to detail can be such an important source of comfort during a difficult time.

Grief Counseling - Included with every funeral plan, our exclusive Brentwood Family CareLine offers support, advice and comfort 24 hours a day, 365 days a year. By calling this special number any time, you can speak directly to licensed professional counselors. The CareLine is available to immediate family members and significant others up to a year after the time of death.

Families First - A Brentwood Families First certificate is limited to each family member who is present during the arrangement conference of a loved one. Each certificate entitles that family member to a funeral of the same value as that of the deceased for 30 days, at no additional cost. This program was inspired by the tragedy of a couple who had been killed in a head-on collision less than two weeks after they had buried their own son. With Families First, we found a way to ease the financial burden of families who suffer a similar fate.

Child-Grandchild Protection - Child-Grandchild Protection is included with your pre-arranged funeral package. If your child or grandchild should die before you, he or she will receive the same funeral arrangements as your own, at no extra cost. This protection is limited to children or grandchildren who are under 21 years old and are living at home and/or attending college in or out of town. It does not cover children or grandchildren who are married or no longer living at home.

Holiday Memorial Services - Every December, we invite all of the families we've served during the year to a Christmas Memorial Service. Held at each Brentwood Funeral Chapel, this invitation-only event includes a roll call of the loved ones each family has lost, and the gift of a personalized ornament. Refreshments are served during a reception following the service.

Our caring touch extends to the smallest details, too. At the time of death, if we transport your loved one from their home to ours, a long-stemmed rose is left on the bed of the deceased as an expression of our sympathy.

While meeting with our staff to make funeral arrangements, families are served warm, freshly baked cookies.

The family of the deceased receives personalized acknowledgement cards.

During the days before and after the funeral, grieving families often receive dishes of food from caring friends. Keeping meals and cleanup as simple as possible is a thoughtful way to help, so we provide a bag of disposable plates, napkins and utensils. We even include write-and-stick labels to make it easier to identify and return each serving dish, platter or bowl.